This course provides an introduction to the use of computers, the knowledge and skills needed to navigate through websites, systems and improving own confidence.


Qualification: NCFE Award in Occupational Studies for the Workplace
Level: Entry Level 3
Duration: 6 days
Time: 9:30am-4:30pm
Enrolment & Induction: 1 day prior to course starting (10am onwards)

RBLI Centres across Kent


• Aged 19+
• Unemployed and in receipt of benefits and able to provide evidence*
• Can provide a Passport or Birth Certificate as ID
• Can provide proof of address


1. IT User Fundamentals
In this unit the learner will be able to use IT systems, respond to common problems and be able to organise, store and
retrieve information. The learner will also understand the need for safety and security practices. They will be able to
respond to common IT system problems.

2. Using the Internet
In this unit the learner will be able to get online with an internet connection, use browser software and tools for
navigation, searching and communicating information whilst following safe and secure practices when working online.

3. Improving own confidence
In this unit the learner will learn about confidence, decision making and associated emotions and feelings. The learner
will also understand how having goals can increase confidence.

Progression: After achieving this course the learner may
progress onto our IT User Skills Level 1 qualification.

If you are interested in registering for this course, please contact us on skills@rbli.co.uk or call 01634568786.