29th April 2022

Director of People and Culture

The Job

This is a new role within RBLI for a full time, permanent position reporting to the Chief Executive. The role will be office based in Aylesford, with national travel.


Principle Objective:

This role is required to effectively build the people and culture capability of the organisation; lead and manage an effective human resources function to support the management of the employee lifecycle; and contribute to broader organisational and strategic management as part of the senior management team.

Our People are central to our success and this role is critical to RBLI’s ongoing success and for ensuring our People are able to thrive.

This rewarding role presents a unique opportunity to build a strong, exciting and more sustainable future for services we provide to the beneficiaries that RBLI supports.


Key Responsibilities:

Strategy and Planning

  • Own the People Strategy and be responsible for its delivery
  • Develop the internal culture to ensure continued growth, retain key talent and attract new talent
  • Leadership on HR, people related issues and policies; and work strategically to embed great people practices that are aligned with, and enhance, our core values
  • Build on internal HR processes around onboarding, pay & benefits, performance and succession planning.
  • Manage and conduct offboarding of staff, including exit interviews; analyse data and make recommendations to the senior management team for corrective action and continuous improvement
  • Maintain knowledge of industry trends and best practices in staff development and change management
  • Collaborate with senior management team to assess staffing requirements for grants and contracts
  • Contribute to the development of the 3 year business plan in line with RBLI strategy
  • As a member of the SMT, provide input to the further development, design, planning and implementation of RBLI’s Improving Lives Every Day Strategy


Professional Development/Performance Management

  • Assess organisational needs; identify and support opportunities for management and employee professional development and growth, work with senior management team to identify personnel challenges or talent gaps and collaborate to address solutions to resolve them
  • Oversee performance management activities, including ongoing feedback, documentation of performance issues, annual appraisals, and performance improvement plans
  • Provide performance management guidance to supervisors and support them in carrying out their responsibilities on personnel matters (supervision/coaching, mentoring professional development, and disciplinary actions).
  • Identify and coordinate ongoing training for staff members, including annual training and identify any training needs and assist in finding appropriate training resources.


Diversity and Inclusion

  • Develop and implement the organisations diversity initiatives and strategy to attract, hire, and maintain a diverse workplace
  • Develope training programmes to enhance employee understanding on inclusions issues.
  • Ensuring the organisation follows appropriate legislation and employment law regulations around bias and inclusion



  • Maintain in-depth knowledge of changing employment regulations and implement policies and procedures to reflect changing regulations.
  • To be accountable in ensuring that all necessary systems and processes are in place that provide the appropriate level of compliance and governance to satisfy the CE, Board of Trustees


Data Protection

  • Support the overall strategic direction of data protection and information security in RBLI, by enabling the implementation of compliance and best practice.



  • To be responsible for the delivery of the annual HR cost centre budget
  • To seek input and approval for the annual budget and to ensure that it is sufficient to achieve the overall 3-year plan
  • To ensure that the CE receives timely monthly performance reports and KPI’s for areas of responsibility



  • To lead by example
  • To ensure that direct reports have clear and measurable objectives
  • To maintain the overall motivation of staff within your area by winning hearts and minds to ensure that the values of RBLI are lived
  • Promote cross organisational working and learning


The Requirements

Personal Attributes:

  • Exceptional leadership and motivational skills
  • You are business minded and commercially astute – able to align people directly to add strategic value
  • Team player
  • You are able to build, collaborative and productive relationships with colleagues, clients and partners alike
  • Great attention to detail and extremely organised


Essential Requirements:

  • Degree or similar level professional qualification in a related profession
  • CIPD Qualified
  • At least 2 years proven experience at Director level
  • Proven knowledge and experience of UK HR and employment legislation
  • Proven experiences at a senior level of leading and inspiring a successful HR team in a people and service focused organisation
  •  Strategic understanding, and operational delivery, and best in class practices covering attraction, recruitment, performance management, employee engagement, talent management and organisational change and development including culture change and development
  •  Experience of developing and embedding people‐focused strategies to deliver commercial and other business objectives
  • Significant experience of leading organisations, senior managers and teams through organisational change driving a performance culture and developing high performing leaders, employees and teams



Competitive salary with 30 days holiday allowance + comprehensive benefits.


To Apply:

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to recruitment@rbli.co.uk.  RBLI is an equal opportunities employer.

RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit https://rbli.co.uk/disability-confident/ for more information.   Alternatively please call us on 01622 795917.

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date


Email: recruitment@rbli.co.uk