This is a permanent contract based in Erskine, Scotland working 37 hours per week
Salary – £21,000 to £23,000
Contribute to the setting of agreed sales budget for the defined territory and ensure a sales plan is in place to achieve the target.
Achieve sales targets for the defined territory, winning and sustaining profitable, long term business and partnerships.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; advising on regulations the customer should adhere to.
Record all sales prospects on the CRM system, update progress as they develop and complete all required administration processes promptly and accurately.
Accurately produce quotes and sales orders within Factory Master.
Ensure, in conjunction with appropriate colleagues, that all customer enquiries are effectively handled.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepare reports by collecting, analyzing, and summarizing information.
Contribute and prepare tenders, providing accurate and timely information.
Customer Relationship Management
Ensure that response and feedback given to each customer and is in line with the customer specific Service Level Agreement (if one should be agreed).
Be primarily responsible for external contact with the defined customers/ prospective customers and key suppliers.
Ensure the CRM system is updated with pertinent and relevant customer contact information on a daily basis and to proactively inform the SBMC Sales Administrator and the Director of SBMC of any urgent information related to key customers.
To co-ordinate with the Sales administrator to deliver best service to customers and provide support where required.
To effectively communicate with all Production areas within the Manufacturing operation any unusual customer demands and to seek authority from Operations Manager and/or the Director before agreeing those demands with the customer.
Comply with all Divisional financial administration procedures in accordance with Company Policy.
To provide regular, accurate and timely expenses reports.
Work within an agreed delegated authority regime for matters such as pricing, credit, customer requested stock-holding and related matters.
Comply with all Health & Safety requirements and other Company Policies and Procedures.
Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes and mentoring team members.
Take responsibility for personal development, identifying training needs and request appropriate training as required.
Excellent sales order processing skills.
Undertake any reasonable duty requested by the Director of SBMC provided that appropriate training and guidance has been given to ensure appropriate capability.
An excellent communicator, both written and verbal with the ability to build effective relationships with people of all levels.
Skilled and intelligent negotiator
Passion for the sector
Excellent attention to detail
A confident, motivated and tenacious presenter with the ability to work independently
Strong organizational, prioritization and workload management skills
Ability to operate at all levels, including ‘C’ suite
5 years proven experience in a B2B new business sales role
In-depth knowledge of the signage and print sales area from a commercial perspective
Experience of selling to Public Sector
Experience at securing long term sustainable contractual customers
New business closer
Knowledge of CRM systems
IT literate in Microsoft applications
Full driving license
In-depth knowledge of the territory area from a commercial perspective
Experience of working for a manufacturing business
Print sales experience
Commercial signs sales experience
Fulfilment sales experience
Marketing Services experience
Procurement application knowledge
RBLI offer a competitive holiday allowance, a Group Flexible Retirement Plan and Life Assurance.
If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to email@example.com. RBLI is an equal opportunities employer.
* RBLI reserves the right to remove a vacancy at any time prior to the published closing date
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