24th September 2020

Sales Executive

The Job

This is a permanent contract based in Erskine, Scotland working 37 hours per week

Salary – £21,000 to £23,000


Key Responsibilities


  • Contribute to the setting of agreed sales budget for the defined territory and ensure a sales plan is in place to achieve the target.
  • Achieve sales targets for the defined territory, winning and sustaining profitable, long term business and partnerships.
  • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; advising on regulations the customer should adhere to.
  • Record all sales prospects on the CRM system, update progress as they develop and complete all required administration processes promptly and accurately.
  • Accurately produce quotes and sales orders within Factory Master.
  • Ensure, in conjunction with appropriate colleagues, that all customer enquiries are effectively handled.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Prepare reports by collecting, analyzing, and summarizing information.
  • Contribute and prepare tenders, providing accurate and timely information.


Customer Relationship Management

  • Ensure that response and feedback given to each customer and is in line with the customer specific Service Level Agreement (if one should be agreed).
  • Be primarily responsible for external contact with the defined customers/ prospective customers and key suppliers.
  • Ensure the CRM system is updated with pertinent and relevant customer contact information on a daily basis and to proactively inform the SBMC Sales Administrator and the Director of SBMC of any urgent information related to key customers.
  • To co-ordinate with the Sales administrator to deliver best service to customers and provide support where required.
  • To effectively communicate with all Production areas within the Manufacturing operation any unusual customer demands and to seek authority from Operations Manager and/or the Director before agreeing those demands with the customer.


Financial Management

  • Comply with all Divisional financial administration procedures in accordance with Company Policy.
  • To provide regular, accurate and timely expenses reports.
  • Work within an agreed delegated authority regime for matters such as pricing, credit, customer requested stock-holding and related matters.


General Duties

  • Comply with all Health & Safety requirements and other Company Policies and Procedures.
  • Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes and mentoring team members.
  • Take responsibility for personal development, identifying training needs and request appropriate training as required.
  • Excellent sales order processing skills.
  • Undertake any reasonable duty requested by the Director of SBMC provided that appropriate training and guidance has been given to ensure appropriate capability.

The Requirements

Personal Attributes

  • An excellent communicator, both written and verbal with the ability to build effective relationships with people of all levels.
  • Skilled and intelligent negotiator
  • Passion for the sector
  • Excellent attention to detail
  • A confident, motivated and tenacious presenter with the ability to work independently
  • Strong organizational, prioritization and workload management skills
  • Ability to operate at all levels, including ‘C’ suite


Essential Requirements

  • 5 years proven experience in a B2B new business sales role
  • In-depth knowledge of the signage and print sales area from a commercial  perspective
  • Experience of selling to Public Sector
  • Experience at securing long term sustainable contractual customers
  • New business closer
  • Knowledge of CRM systems
  • IT literate in Microsoft applications
  • Full driving license


Desirable Requirements

  • In-depth knowledge of the territory area from a commercial  perspective
  • Experience of working for a manufacturing business
  • Print sales experience
  • Commercial signs sales experience
  • Fulfilment sales experience
  • Marketing Services experience
  • Procurement application knowledge



RBLI offer a competitive holiday allowance, a Group Flexible Retirement Plan and Life Assurance.


To Apply:

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to recruitment@rbli.co.uk.  RBLI is an equal opportunities employer.

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date



Email: recruitment@rbli.co.uk