11th January 2021

Events Fundraising Assistant

The Job

This a  full time, 3 month fixed term contract based in Aylesford, Kent and working 37 hours per week

Salary: £18-21,0000 per annum, dependent upon experience


Main Purpose of the Job:

The Fundraising Assistant will be the first point of contact for the Community & Events team. The main responsibilities for this role will be to support the Community & Events Managers with fundraising initiatives, including processing donations, maintaining the database and delivering high levels of customer care. The Fundraising Assistant will also work with the Head of Community & Events and Director of Strategic Development to provide support to the department on a range of tasks as required.


Your Key Responsibilities:

  • Assist with the day-to-day administration of donations and the regular giving supporters.
  • Corresponding with members, donors & fundraisers by email, letter or over the phone. Providing them with advice and support where necessary
  • Assisting with maintaining the charity database, ensuring accuracy and consistency
  • Maintaining up-to-date filing systems
  • Assisting with developing communications to send to fundraisers and supporters
  • Undertaking any other duties commensurate with the general level of responsibility of the post
  • Support other areas of fundraising as required to ensure donations are processed correctly and supporters are thanked.
  • Update mailing lists and recording bulk communications (e.g. e-newsletters) on the database
  • Assisting the Data and Finance analyst with accurate financial recording for the fundraising department.

The Requirements

Personal Attributes:

  • Our Fundraising Assistant must be a motivated, organised and positive individual with excellent IT skills to support the organisation and our fundraisers.
  • Proficient in Microsoft Excel, Word and Outlook is essential whilst administration experience is desired. CRM Database experience and/or membership scheme administration experience are desirable, however training will be provided.


Working Environment:

  • This role is normally office-based (working at home possible during lockdowns)
  • Flexibility with out of hours work will be required, e.g. at events on evenings & weekends


Skills & Experience Required:


  • 1 year’s minimum experience using customer/donor databases.
  • Good attention to detail and high levels of accuracy
  • Good working knowledge of Microsoft Office (Word, Excel and Outlook)
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Strong communication skills – both written and oral
  • Good organisational skills
  • High level numeracy skills
  • Ability to work to deadlines
  • Ability to work flexibly on own initiative or as part of a team, supporting fellow team members
  • Confident using social media to engage with supporters/fundraisers.



  • Charity sector experience
  • Experience in a customer service role.
  • Mail chimp experience



RBLI offer 25 days holiday allowance per annum pro rata, a Group Flexible Retirement Plan and Life Assurance.


To Apply:

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to recruitment@rbli.co.uk.  RBLI is an equal opportunities employer. 

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date


Email: recruitment@rbli.co.uk