This is a full time, 6 month fixed term contract (with potential to be made permanent)
The role is based in Aylesford, Kent and working 37 hours per week
Salary: £26-28,000 per annum, dependent upon experience
We are looking for someone to join our small but busy Community & Events Fundraising team on a fixed term contract. This role is a new position within the charity working on a variety of exciting virtual events and Facebook Fundraising.
Main Purpose of the Job:
The main purpose of the job is to support the Community & Events team with virtual fundraising initiatives and stewarding our supporters through their fundraising journey.
Your Key Responsibilities:
Deliver stewardship plans to strengthen ways to engage and build relationships with supporters participating in the social media fundraising activity and identify opportunities to maximise the life-time value of the supporters.
Create engaging text, image and video content for social media responding to and celebrating the supporters.
Social media moderation of our online community groups, including responding to comments and queries across all communication channels.
Provide administrative support where needed to ensure that the fundraising products and events deliver excellent supporter experiences.
Manage and deliver fulfilment of mass materials for supporters over the course of the challenge events.
Work with Data team colleagues to ensure supporter’s records are accurate, and up to date.
Maintain effective working systems for administration of own work and of the department.
Provide support to all virtual event participants as requested by the Head of Community Events & Community & Events Managers.
We are looking for a proactive individual who can manage the online community’s we are building, motivate and engage our supporters to fundraise as well as take ownership of various elements of the events.
We are a small but high performing team with ambitious goals so are looking for someone who is confident, can work well as part of a team and can follow
This role is normally office-based (working at home possible during lockdowns)
Flexibility with out of hours work will be required, e.g. at events on evenings & weekends
Skills & Experience Required:
Previous experience in Fundraising and/or Digital Communications
A passion for writing social media content and engaging with an online community.
Excellent written communications, demonstrating an understanding of house style and tone of voice
Previous experience and knowledge of managing an online community
Previous experience within the charity sector
Experience with CRM systems
Experience of using Mailchimp
RBLI offer 25 days holiday allowance per annum pro rata, a Group Flexible Retirement Plan and Life Assurance.
If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to email@example.com. RBLI is an equal opportunities employer.
* RBLI reserves the right to remove a vacancy at any time prior to the published closing date
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